Help
Frequently asked questions
General
What comfort solutions do you offer?
Aakaar creates customisable ergonomic products — currently a neck pillow, a cervical pillow and a spinal belt.
How can I reach customer support?
Email Aakaar.egronomics@gmail.com or call +91 8120443781.
What is your return policy?
We offer a 30-day return policy. Items must be unused, in original condition, with proof of purchase. Read the full policy.
Free customisation consultation
Is the customisation consultation free?
Yes. Aakaar offers a free consultation to help you explore available product customisation options.
Do I need to purchase a product before booking?
No. You can request a consultation before deciding whether to make a purchase.
What can I discuss during the consultation?
You can ask about the customisation options available for the product you're interested in, including applicable sizes, colours, materials, and configurations.
Will every product be fully customisable?
Customisation options vary by product. Our consultation helps you understand the options available for the product you choose.
Does booking a consultation commit me to an order?
No. Requesting a consultation does not commit you to making a purchase.